

- Ge tapt smart wall switch update#
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A Wink Subscription is required to access any products, integrations, services or automations used through the Wink App. Do I need to subscribe even if I use the Wink App without a Wink Hub? The secure payment system we use does not provide Wink Customer Support with any personal details or reasons for the decline. If you are receiving a declined card message when trying to sign up, we recommend contacting your credit card provider for more information. Why did I receive a credit card declined message when signing up? If you are not seeing this field appear after inputting your credit card, please try using a different browser or device.
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Once you input your credit card information, you should be prompted to provide the Zip Code associated with that card. Why do I see “Postal code incomplete” during Wink Subscription signup? When you restart your Wink Subscription, you will regain access to the devices and automations on your Wink Account and will be charged $4.99 USD at the beginning of each billing cycle. Under the Subscriptions section, select “Manage Subscription”. If you have an active Wink subscription, you can unsubscribe via the subscription portal. How do I unsubscribe and cancel my subscription? At that time, you will no longer be charged and will only have access to local control when your Wink App is on your local Wifi for a limited set of switches, lights and locks. If you decide to cancel your Wink Subscription, your subscription will remain active through the end of your monthly billing cycle. What happens if I cancel my subscription? With a Wink subscription, the original Wink Hub and the Wink Hub 2 will continue to be supported as they always have, with new features and partner products.
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Unfortunately we’re not able to offer an upgrade program at this time. Do you accept PayPal?Īt this time, we are unable to accept PayPal as a payment method. This includes pre-paid credit cards for anyone who prefers their convenience. We currently can accept most types of credit cards and debit cards. The Wink subscription is $4.99 per month in US dollars. Is the $4.99 subscription in US or CA currency?

For example, if you subscribed on January 15, your next payment will be February 15, then March 15, and so on. Your credit card will be charged every month from the day that your first Wink subscription payment is charged. After my monthly subscription begins, when will my credit card get charged? All transactions are handled and stored by Stripe, our trusted payment processor. To protect the card holder, Wink does not have access to your Credit Card information. Does Wink store my Credit Card information? The Wink Subscription service costs $4.99 USD per month and does not require any contract. You will not be able to control your devices when you are not on your local WiFi network, use Alexa or Google Home or any API devices.

If you don’t subscribe you will only have access to local control from the Wink app for switches, lights, and locks that are already connected directly to your hub. Will I be able to access my devices if I don’t subscribe?
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There you can update your Payment Method, change your password, or cancel your subscription. You can update your Wink Subscription service by going to. You can sign up for the Wink Subscription service by going to How do I manage my Wink Subscription?
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This modest subscription fee will allow us to continue to provide you with the functionality that you’ve come to rely on in addition to continued development, customer support, plus new integrations and app features. Unlike companies that sell user data to offset costs associated with offering free services, Wink has relied solely on the one-time modest fee derived from hardware sales. Maintaining and developing the Wink platform is costly. Why is Wink switching to a subscription service?
